Best Customer Service

10 October, 2016
Winner: Sarah Spafford
Page 55 

Awards host Brian Conley (left) and Jan Louw, head of convenience at JTI, present Sarah Spafford with the award for Best Customer Service.

The South Cave staff pride themselves on delivering world class customer service. The company has a rigorous recruitment process to try and employ the best people for its customers. Staff receive 30 hours basic training before they start their shifts and annual online C25 training.

Also winner of Forecourt Trader of the Year 2016; Best site in the North (4mlpa-plus); and Best Soft Drinks Outlet





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About the Forecourt Trader Group
Forecourt Trader continues to maintain its market-leading position as the major source of information for the petrol-retailing sector.

Targeted at independent retailers, all those connected to the industry seek out Forecourt Trader (magazine and website) for its strong mix of news, industry and retailer profiles, as well as scheduled features that cover all categories of a service station operation at length, on both the forecourt and shop side of the business. ...more »

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