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Last updated: 28 August, 2009
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Around 2,000 companies from across the UK are expected to take part in National Customer Service week, which will run from October 5-11. Organised by the Institute of Customer Service, the aim of the week is to recognise the achievements of customer-facing staff. Activities will include job swaps between management and customer-facing staff, talent shows and the chance for customers to nominate their customer service champions. Retailers interested in finding out more should log onto www.national-customerserviceweek.com 
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