Forecourt Trader - 30 years at the heart of the fuel retailing community

Istobal's Virtual Assistant picks up Spanish trade fair's innovation award

Istobal has won an innovation award for its Virtual Assistant to help customers with car wash selection. The award was presented by the organisers of the Motortec Automechanika trade fair in Madrid.

The Virtual Assistant is intended to facilitate wash program selection for customers and reduce selection time by 50%.

Utilising user-centered design (UCD) and an algorithm, Kate and Robert the virtual assistants help customers choose the wash program that best suits their needs based on the vehicle's condition.

This system is designed to improve customer thoughput at the car wash, to enhance profitability.

The Spanish company also launched its latest solutions at Motortec including the new M'NEX32 rollover with more features and optional extras. The new rollover is designed to provide thorough cleaning as well as a "rewarding user experience" with LED lights and screens, the Infinite Mousse Arch and a new dosing system for less waste.

01299 826967www.istobal.com/en/

  • Weekly
    Retail
  • Weekly
    wholesale
  • Daily
    Average
Weekly retail fuel prices: 12 November 2018
RegionDieselLPGSuper ULUL
East137.08139.69129.73
East Midlands136.60139.38129.02
London137.0265.40139.68129.22
North East136.4569.90142.07128.06
North West136.60138.23128.71
Northern Ireland135.0969.90137.92128.64
Scotland137.07136.04128.45
South East137.4666.90139.94129.99
South West136.7567.90139.46129.38
Wales136.47135.40128.21
West Midlands136.02140.93128.76
Yorkshire & Humber135.86140.71128.57

Most read

As Jet buys sites for the first time since selling its company owned network off in 2001, will this be part of a significant, growing trend for oil companies?

Calendar

See all events