Forecourt Trader - 30 years at the heart of the fuel retailing community

New benchmark tool

BOSS, the British Oil Security Syndicate, has launched a new forecourt crime index to help retailers benchmark their performance against quantified national averages.

To set up the index, BOSS analysed data from thousands of incidents that it has recorded as part of its Payment Watch activities since 2014. The start point for the BOSS Forecourt Crime Index was 100 in the first quarter (Q1) of 2015.

From this start point, the index fell throughout 2015 to reach 87 in Q1 2016. There was a spike in incidents of No Means of Payment (NMoP) during Q2 2016, when the BOSS Index rose to 101. Since then the BOSS Index fell to 97 in Q3 2016 and remained at 97 in Q4 2016.

During Q4 2016, the average number of NMoP incidents per site reported to Payment Watch was 5.8. The average loss per incident was £40.52 and the average litres taken per incident was 34.67 litres.

Reports to Payment Watch, which exclude those incidents where the motorist returned to pay at the site, averaged £233.02 per site in 2016 Q4 (£220.59 in 2015 Q4).

Kevin Eastwood, executive director at BOSS, said: "We believe that by publishing the results of the BOSS Forecourt Crime Index regularly, we will be able to help all retailers monitor their own activities in the fight against forecourt crime."

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