Forecourt Trader - 30 years at the heart of the fuel retailing community

Smell a rat?

01 January, 2004
Page 18 
Here’s a seasonal story for you. Chris and Marion Clark, who run Marion’s Shop and Filling Station on Rousay in the Orkneys, wondered why every Switch transaction via Streamline in the run-up to Christmas involved a call to Streamline’s authorisation centre.
“As a consequence,” says Chris, “our customers have been delayed from leaving our store by at least five minutes while the transaction is brought to completion.” He wondered whether Streamline was side-lining small retailers during the festive season and lumping them with additional costs for the authorisation calls for the benefit of larger stores.I spoke to Streamline who said this was most unusual and they agreed to look into it. I rang Chris with the news only to be told that it had just been sorted. BT had told him that a rat had chewed through one of the phone lines, buggering up the system somewhat.



My Account

You are not logged in.
  • Weekly
    Retail
  • Weekly
    wholesale
  • Daily
    Average
Weekly retail fuel prices: 2 October 2017
RegionDieselLPGSuper ULUL
East120.5363.90127.17119.00
East Midlands120.03127.76118.80
London120.3757.90128.81118.85
North East119.80129.71118.46
North West120.19127.87118.63
Northern Ireland119.22125.23117.53
Scotland120.2463.80126.78118.50
South East120.7259.90129.39119.48
South West120.39128.00119.02
Wales120.0459.90126.47118.61
West Midlands120.0865.90128.12118.84
Yorkshire & Humber119.73127.02118.57

Most read

As many forecourt operators continue their quest for expansion - driving up forecourt prices - could you be tempted to sell your business?