Forecourt Trader - 30 years at the heart of the fuel retailing community
Keyword » forecourt

Money Talk: Forecourt crime is more than just drive-offs and no means of payment

Interesting to see that BOSS (the British Oil Security Syndicate) has launched a 'forecourt crime index' to help retailers gauge their own experience against a national benchmark. It's a good idea, and one not to be dismissed, however, the real limitation is that the index appears to relate specifically to drive-offs and NMoP (no means of payment) incidents as if they were the only elements of forecourt crime. Some with long experience in the industry might beg to differ. That's not to suggest that these two problems are insignificant. Assuming that the estimated £30m-a-year cost of these incidents is accurate, that works out at an average of around £3,500 per site nationally.

Remodelling the market

While pumps are a crucial piece of equipment for every forecourt operator, the market had attracted very little scrutiny from outside the industry until a major upheaval during 2016. The year began with a US conglomerate, Dover Corporation, taking over the product divisions of Tokheim Group, which makes dispensers and electronic equipment. This meant it owned one of the big three manufacturers of pumps sold in the UK market, although Tokheim Solutions UK, which is the exclusive distributor in the UK, remained a separate company.

Kevin Eastwood: Executive director, BOSS

Any losses from forecourt crime are unacceptable. We fully understand the pressure this type of crime places on retailers, police and government agencies but by developing new and improved ways of working between police and retailers we will reduce losses and increase recovery rates.

Merril Boulton: editor

The frustration is palpable as the realisation of the impact of changes to business rates being implemented in April is realised in companies big and small across the nation. Media headlines have yelled at every opportunity about the smaller retailers that appear to be being taxed out of business.

Shop Doctor: In the surgery this month - Tout's Budgens, Bristol Road, Nailsea, Wraxall, Somerset

LOCATION: Just on the edge of the town of Nailsea, is the prize-winning Tout's Budgens store.

Shop Doctor: In the surgery this month - Verwood Motors, Ringwood Road, Verwood, Dorset

LOCATION: My target, Verwood Motors, part of the Central Convenience Stores enterprise, is situated on the B3081 that runs through the town of Verwood, between the A31 and A354.

Shop Doctor: In the surgery this month - Shell Select, Brenzett, Kent

LOCATION: This Shell site is on a roundabout just outside Brenzett on the Romney Marsh. The site is very visible from the roundabout but it's not obvious how you get to it. I had to turn one way and do a U-turn to get in. There used to be a Little Chef adjacent to the forecourt but now it's a business selling sheds.

Shop Doctor: In the surgery this month - Parkfoot Garage, West Malling, Kent

LOCATION: Located on the busy A20 in West Malling, Kent my stealth check target is the prize-winning Parkfoot Garage. The site won the first Forecourt Trader of the Year award in 1996 and, for the past four years, has been the Best Site in London & South East in the 4mlpa plus category. Now that's consistency and surely worth another visit.

Shop Doctor: In the surgery this month - Chatham Road Service Station, Maidstone, Kent

LOCATION: My target, the Chatham Road Service Station, is located just south of junction six on the M20 and north of Maidstone on the A229. The site is on a service road and if travelling south, drivers must go right round a busy roundabout and come back on themselves. It was okay for me as I wanted to visit the site, but it's a bit of a hassle for local drivers. To make it worthwhile, it needs to be special.

Shop Doctor: In the surgery this month - HKS Coalville, London Road, Coalville, Leics

LOCATION: Coalville, a former coal mining town in north west Leicestershire, lies on the A511 trunk road between Leicester and Burton upon Trent. This site is the first in the UK to be branded Essar.

Shop Doctor: In the surgery this month - Hill's Retail Redditch Service Station, Worcestershire

LOCATION: Hill's Retail Redditch Service Station is close to the new town estate of Winyates, in the middle of a large residential area. Situated on the B4497, it is also very close to a large Bristol Street Motors site and a Morrisons superstore that sells fuel.

Shop Doctor: In the surgery this month - Micheldever Service Station, Cocksford Down, Popham, Hampshire

LOCATION: Micheldever Service Station is located on the A303 eastbound at Popham and was, until recently, an Esso 'On the Run'. It is now one of the growing numbers of Euro Garage sites in the south. There are the usual 'service station ahead' signs on the A303, but the service station pole is not visible until drivers are on the slip road up to the site.

Shop Doctor: In the surgery this month - Nantycaws Filling Station, A48, Carmarthen, Carmarthenshire

In the surgery this month

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    Retail
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    wholesale
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    Average
Weekly retail fuel prices: 10 June 2019
RegionDieselLPGSuper ULUL
East135.3166.90140.93130.00
East Midlands134.59140.57129.69
London134.50141.91130.33
North East133.19142.40129.15
North West134.1363.90139.73129.13
Northern Ireland131.34135.32128.05
Scotland134.25140.07129.86
South East135.2562.40141.74130.52
South West134.5167.90140.57129.57
Wales133.6764.90137.30128.83
West Midlands134.34140.64129.70
Yorkshire & Humber133.72140.40129.24

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