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Industry elite

We finish our rollcall of 2019 award winners with Best Oil Company Initiative, Best Motorway Services site, the Special Recognition award plus three more from the specialist categories line-up

Best forecourt team: Jet Jempson's Express Peasmarsh, East Sussex

Despite being a small rural forecourt and community hub, Jempson's Express' performance has gone from strength to strength over the past three years due, in no small part, to its outstanding level of customer service. The team of six staff live locally and are incredibly proud of the site's success. Many of their customers are regulars and they're on first name terms with them. They always provide a warm welcome and take time to have a chat with them, especially the more elderly customers as the store staff are often the only people they speak to all day.

Best forecourt loo: Cairn Lodge Services Douglas, Lanark

As part of a site-wide renovation in 2018, Cairn Lodges' toilet and shower facilities were re-done to provide clean, fresh and comfortable facilities for all its customers, no matter what their needs. In the forecourt part of the motorway services, there are two unisex toilet and shower rooms, one baby changing facility, one accessible toilet and separate men's toilets. All of which are clearly signposted from the forecourt entrance. The proportion of space given to the toilet and shower area is high but Cairn Lodge's owners Westmorland says this is because they are such an important facility for customers.

Best forecourt innovation: RaceTrack Autoport Services Glasgow

The owners of RaceTrack Autoport Services say they have taken a 'dying' and 'unloved' site, and totally transformed it both internally and externally. Their aim was to deliver a modern, high-end consumer experience with an aesthetic to match. The spacious shop boasts 50-plus LED screens, numerous projectors and LED strip lighting throughout, all of which runs in eco and low-energy modes.

More than 4mlpa Woolmer Service Station Borden, Hampshire

So much has been written about the excellent Woolmer Service Station site, which won the overall Forecourt Trader of the Year Award 2019, but there's always more to add.

More than 4 MLPA Tout's Budgens of Langford Langford, north Somerset

Tout's Budgens of Langford was established in 2000 by husband and wife team Phil and Lesley Tout. Since their 'retirement', the business has remained in the family with the next generation Jon and Zena Tout taking over. As a local family-run business, Tout's feels well-connected to its local communities and works continually to keep the business fresh and relevant to customers.

Up to 4mpla Loggerheads Garage Llanferres, Flintshire

Loggerheads Garage is a delightful site situated in picturesque Llanferres in North Wales, which has recently benefited from a massive refurbishment by owners Ady and Brian Robinson. The shop was completely revamped to cater for customers' changing needs and there was also a change in fuel brand to Essar and investment in new technology.

Up to 4 MLPA MFG Brooklands Service Station Worthing, West Sussex

Following a recent store development, MFG says the overall experience at Brooklands has changed beyond all recognition.

Solid gold sites

Our review of the Forecourt Trader of the Year 2019 awards continues with the regional winners from the Midlands and the North, plus three more specialist category champions

Meet the winners

We begin our review of the 2019 Forecourt Trader Award winners: this month we cover the regional victors from Scotland and Northern Ireland, plus three from the 12 specialist categories

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Weekly retail fuel prices: 30 March 2020
RegionDieselLPGSuper ULUL
East118.96132.05114.52
East Midlands119.01131.46114.46
London119.6659.90134.71116.14
North East116.33131.57110.86
North West117.71131.66113.21
Northern Ireland113.94120.90108.13
Scotland117.18131.78111.83
South East120.0368.90132.46116.19
South West118.30130.34113.27
Wales116.8157.90127.95111.17
West Midlands118.8857.90135.85114.78
Yorkshire & Humber117.69131.84113.09

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