Forecourt Trader - 30 years at the heart of the fuel retailing community
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Applegreen - winner by design

M1 Lisburn was designed to be bigger and better than anything Applegreen had done before, and so it proved. At the Forecourt Trader awards ceremony in September, the company walked off with the biggest prize the Forecourt Trader of the Year trophy. "We were absolutely delighted to win this award we're thrilled," says John Diviney, who took over as Applegreen's UK managing director in December 2016, having worked in most departments in his four and a half years with the company, including finance, warehouse, food, marketing and loyalty.

Best Oil Company Initiative

Shell UK London

Best Oil Company Initiative

Certas EnergyLarbertScotland

London & South East: 4mlpa plus

Budgens Three Mile Cross, Berkshire

Best Site Manager

Eurospar Carrowdore County Down

Northern England: 4mlpa plus

Laceby Lodge Services, Grimsby Lincolnshire

Best Forecourt Team

Bodmin Moor ServicesLauncestonCornwall

Northern England: up to 4mlpa

Spar Roe Lane SouthportMerseyside

Best Forecourt Loo

Jet Penny Sadberge Service Station Darlington

Midlands: 4mlpa plus

Spar Fairfield Louth, Lincolnshire

Best Forecourt Innovation

Jet Abbeyside Service Station, Selby, North Yorkshire

Midlands: up to 4mlpa

Spar Bilsby, Alford Lincolnshire

Best Food-to-go Outlet

Applegreen M1 SouthboundLisburnCounty Down

Northern Ireland: 4mlpa plus

Classic Service Station, Omagh, County Tyrone

Best Design & Development

Glews Services Goole East Yorkshire

Northern Ireland: up to 4mlpa

Eurospar Maghaberry, Lisburn County Antrim

Best Customer Service

Budgens Three Mile Cross Berkshire

Best Car Care and Lubricants Outlet

Jet Abbeyside Service Station Selby, North Yorkshire

Forecourt Trader of the Year: Joe Barrett and John Diviney, Applegreen M1 Southbound Lisburn, County Down

This is a site with the wow factor, and the highest-scoring operation across all the regional entries in this year's awards, with its striking design, full of innovation and flair.

Special Recognition Award

Ken Kay, The Kay Group (UK)

Best Motorway Services Outlet

Applegreen M1 SouthboundLisburnCounty Down

Best Valeting Facilities

MFG Skyway Service Station, Newcastle Airport Tyne & Wear

London & South East: up to 4mlpa

Hopcroft Holt Bicester, Oxfordshire

Best Soft Drinks Outlet

Woodman Service Station, Leeds West Yorkshire

West Country & Wales: 4mlpa plus

Winning Post Services, Kennford Devon

West Country & Wales: up to 4mlpa

Gulf Crossways Service Station Milford Haven Pembrokeshire

Best Hot Beverages Outlet

MFG Glasgow Airport, Paisley Renfrewshire

Scotland: 4mlpa plus

Gulf Aikenhead Road Service Station, Glasgow

Best community engagement

Eurospar Glenwell Newtownabbey County Antrim

Scotland: up to 4mlpa

Jet Mascot Ardeer Service Station Stevenson, Ayrshire

Industry honours retailer success

Applegreen's M1 Southbound, Lisburn site took top honours at last month's Forecourt Trader Awards, held at the London Hilton on Park Lane, in front of a record crowd.

Sainsbury's filling station

Sainsbury's rolls out app for disabled customers

An award-winning app that enables drivers with disabilities to pre-book assistance with refuelling is being rolled out at Sainsbury’s filling stations.

Gulf Crossways Service Station, Milford Haven
Gulf Crossways Service Station, Milford Haven
  (Photo:  )

Certas Energy unveils shortlist for SuperStation awards

The SuperStation awards, Certas Energy’s initiative designed to drive-up forecourt standards across the UK, has announced its finalists for 2017 ahead of its Gala Awards Dinner, which will take place at Chesford Grange, Warwickshire on Thursday 12 October.

Maxol award winner
Brian Donaldson (right) with award winner Terry Mulkerns of Mulkerns Maxol Service Station, Newry
  (Photo:  )

Maxol announces winners in its 2016-2017 excellence awards

Irish forecourt and convenience retailer Maxol has announced the winners of its 2016- 2017 Excellence Awards, which recently took place at the Quinta Do Lago resort in Portugal.

Forecourt Trader of the Year winners
From left: Merril Boulton, John Diviney, Joe Barrett and Myleene Klass
  (Photo:  )

Applegreen is Forecourt Trader of the Year

Applegreen M1 Southbound in Northern Ireland was hailed as Forecourt Trader of the Year at last night’s prestigious annual awards at the London Hilton on Park Lane.

Jonathan James joins TLM Technologies' board

TLM Technologies has recruited former Forecourt Trader of the Year Jonathan James to join its board as a non-executive director.

Are you the best in town?

This month sees the launch of the Forecourt Trader Awards 2017 the most prestigious awards event in the fuel retailing industry. The Forecourt Awards have long been the showcase for the sector recognising and rewarding those businesses at the leading edge of their profession. The competition is a measure of the high operating standards and entrepreneurial skills demonstrated by fuel retailers nationwide, who set the standards to which others aspire.

Badge of honour

best oil company initiative: WINNER

Leading locations

It was a very sweet moment for the team at Townstal Road Garage and especially for properietor Julian Holliss of Holliss Filling Stations to achieve such success at the awards, following a gruelling few years fighting off supermarket competition. In recent years, the site has upgraded its offer with a Subway, two Costa Express machines, Post Office, new tills, back and head office systems enabling payback loyalty, social media and coupon promotions and better control of margin. "We are community-orientated retailers who prioritise and consistently deliver standards, recognise evolving trends and methods of communicating with our customer base," says Julian. "Over the past decade, challenges at the site through competition have seemed relentless. We have adapted, re-shaped and re-invested in our offer to meet the changing landscape and customers' expectations.

Worthy winners

We kick off our focus on our Award winners with the victors from Scotland and Northern Ireland, as well as from three Specialist Categories

World-class service

By the time Patrick Sewell picked up the prestigious Forecourt Trader of the Year 2016 trophy, it had become clear throughout the evening that something rather special had been taking place within the Sewell on the go business. Its sites were finalists in no less than nine out of the 11 specialist categories, as well as both volume categories for the North of England region, where it has 12 forecourts in and around Hull and East Riding. It won in four categories, with South Cave winning two, including the award for Best Customer Service.

Award Winners

'Best of British' on parade in London

Forecourt Trader of the Year 2016

S ewell on the go South Cave takes forecourt convenience to a new level. The site was completely reimagined last year during a £1.5m redevelopment, creating improved access and new facilities which make full use of the land. The drive onto the spacious forecourt is impressive, with its many facilities including rollover and jet washing and ample parking. The forecourt is complemented by a bright, larger welcoming store for all. Store decoration is rustic in part, creating a farm shop feel and aisles are stocked with local produce and quality groceries, supplemented with popular brands such as Costa Express and Subway. Customer service is a priority as is supporting the local community with numerous initiatives. It's a fantastic operation and a deserving winner of the top prize. On top of all that, it's the only site to have scored full marks across all categories in our monthly Shop Doctor Stealth Check when it was visited earlier this year. The conclusion was that it's pretty hard to find fault with this site as it has everything anyone stopping at a forecourt could ask for.

Best Car Care & Lubricants Outlet

Awards host Brian Conley (left) and Graham Tissiman, sales and marketing manager of the Convenience Distribution Group, present Louise Alexander with the award for Best Car Care and Lubricants Outlet.

Best Community Engagement

Awards host Brian Conley (left) and Billy Tank, sales and marketing director at HTEC (right), present Karl Screeton with the award for Best Community Engagement.

Best Customer Service

Awards host Brian Conley (left) and Jan Louw, head of convenience at JTI, present Sarah Spafford with the award for Best Customer Service.

Best Design & Development

wards host Brian Conley (left), and Ian Woodcock, head of retail at Harvest Energy, present John Mason with the award for Best Design & Development. The strategy at Wellington Service Station was to create a distinctive design and provide the maximum visual impact for vehicles coming from junction 26 of the M5 and traffic from the A38. It was designed to provide clean contemporary aesthetics with selected materials to achieve high levels of thermal efficiency and sustainability. The forecourt has a full-width canopy linked to the shop with barrelled roof lights to provide natural light onto the forecourt.

Best Forecourt Loo

Awards host Brian Conley (left), and Asif Ayub, managing director of Fast Trak, present Susan Ferrall with the award for Best Forecourt Loo.

Best Food-to-go Outlet

wards host Brian Conley (left), and Tony Owen, sales and marketing director of Rollover, present Terry Mulkerns with the award for Best Food-to-go Outlet.

Scotland: up to 4mlpa

Awards host Brian Conley (left), and Ramsay MacDonald, Gulf retail director (right), present Eddie Jenkinson with the award for Best Site in Scotland (up to 4mlpa).

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Weekly retail fuel prices: 20 November 2017
RegionDieselLPGSuper ULUL
East123.5862.15130.21121.10
East Midlands123.21131.97120.77
London123.5556.90131.47121.21
North East122.7764.90132.16120.46
North West123.1057.80131.29120.64
Northern Ireland121.8564.20125.57120.27
Scotland123.3352.20129.79120.83
South East123.79131.06121.50
South West123.42130.49121.01
Wales123.15129.94120.50
West Midlands122.8761.90132.62120.73
Yorkshire & Humber122.9956.90131.53120.82

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