Forecourt Trader - 30 years at the heart of the fuel retailing community
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Conundrums for retail managers

Facing change and challenges are major aspects of the job of a retail manager in the fuels marketing and forecourt retailing sector. Looking at the market now compared with where it was five years ago, there has been significant change and upheaval. There are, however, some things that never change the most important of which is that if you are not looking after your customers and keeping up with or preferably ahead of your rivals and market trends, you are falling behind.

Targeting the cowboys

Years of campaigning by the PRA and Car Wash Association paid off last month when their chairman, Brian Madderson, was invited to give evidence to MPs on the damage unregulated hand car washes are wreaking on the legitimate trade, and the environment. The House of Commons Environmental Audit Committee has used a wide interpretation of its brief to investigate not only the pollution caused by hand car washes (HCWs), but also the harm they cause to sustainability in terms of labour exploitation and other associated criminality.

Fuel for thought

None of the pontificating politicians in Westminster, who are currently debating forcing forecourts to install electric charging points, appear to have given any thought to the practical issues involved. Had they attended the launch of the fourth edition of the Blue Book they would now be having second thoughts.

UK Hand Car Wash Market - Key Fact

Size >10,000 hand car washes (7,000 mechanical washes), around 60% of total

Turning the tide

With the National Crime Agency investigating links with organised crime and drug smuggling, and raids almost on a daily basis looking for slaves among their work forces, illicit hand car wash operators were probably wondering when MPs would wake up to the problems they pose. What few were expecting, however, was that it was their appalling record of environmental carnage, which has faced minimal enforcement from the authorities, that has finally tipped the balance.

Fuel for thought

Shell added some perspective to the 'electric' onslaught last month with the opening of a new hydrogen refuelling station at Shell Beaconsfield in Buckinghamshire. It happened in the same week as the Department for Transport confirmed a multi-million pound funding boost to increase the uptake of hydrogen.

Opportunity knocks?

With the two biggest members of Forecourt Trader's Top 50 Indies snapping up more and more of the other groups in the listing, it was only a matter of time before they began to consider the biggest deal of all, but its timing still took many people by surprise.

Electric avenues

Many forecourts owners have been looking at the various options for installing electric charging facilities, with many deciding it is too early to commit, but a Bill currently going through Parliament may force their hand.

Motoring at full speed

I f anyone thought that the rate of acquisitions by the biggest dealers during 2017 could not possibly be maintained in the New Year, then the first week of 2018 appears to have dispelled that notion. Having just snapped up 14 sites with the acquisition of the Golden Cross Group, MFG is now reported to be sizing up a bid for MRH.

Mind the gap

While Palmer and Harvey's difficulties were common knowledge they'd put out a notice about takeover talks to secure the company's future the instant termination of all deliveries when it went into administration meant forecourt owners had to scramble to keep their shops supplied.

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Weekly retail fuel prices: 30 March 2020
RegionDieselLPGSuper ULUL
East118.96132.05114.52
East Midlands119.01131.46114.46
London119.6659.90134.71116.14
North East116.33131.57110.86
North West117.71131.66113.21
Northern Ireland113.94120.90108.13
Scotland117.18131.78111.83
South East120.0368.90132.46116.19
South West118.30130.34113.27
Wales116.8157.90127.95111.17
West Midlands118.8857.90135.85114.78
Yorkshire & Humber117.69131.84113.09

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