Forecourt Trader - 30 years at the heart of the fuel retailing community
July

Stock loss fightback

Wetstock losses. It’s a drum that’s been banged for the past 10 years, and now PRA director Ray Holloway is upping the beat by launching a fighting fund to tackle the problem and put fuel delivery in a respectable, professional place. At the moment it is in a dark, murky hole because no retailer gets to check the quantity of product actually being delivered as a result of an order being placed.

Roughton service station, Roughton, Cromer, Norfolk

GENERAL APPEARANCE: Located on the long and winding main (A140) road between Norwich and the seaside town of Cromer, the bright and colourful Jet branding gives this rural service station a very welcoming appearance.

Money on the shelf

However obvious it may seem, we still need to remind ourselves that stock is money, and that it should be counted and protected as if it were bundles of notes on the shelves rather than ‘just’ packets of cigarettes or bottles of pop or packets of crisps. Two recent experiences have again illustrated how the reality of physical stock can clash with the virtual picture painted by even quite sophisticated stock control systems.

Where is the loyalty?

This question was posed by Asif Kassam, who runs KP Hill Service Station in Manchester, and who was royally ticked off with PayZone because the company had just installed a competing terminal next door to his own.

A cheap shot

Hello, have you got a minute? (Or 20 as it turned out.) Would you like cheaper phone calls? Well, yes, who wouldn’t? The company that phoned Barry Chandler up at his service station in Walthamstow in London’s East End, offered to send him a welcome package introducing him to more economical telecom services.

It's a people business

Often described as ‘your best asset’, staff can also be a pain in neck (or much lower down, as this retailer put it) and not to put too fine a point on it, they can also be crooks. My caller wanted to know what he could do about a youngish lady who not only wasn’t too fussed about showing up on time or showing up “in good shape” but sometimes didn’t show up at all. And when she did, he suspected that she was pinching cigs and other goods. At this point he had no real proof.

Fuel gazing

For those fuel retailers concerned about the future of the petrol retailing business, the new report from the UK Petroleum Industry Association has sought to reassure them that for the next 50 years at least, there’s more than enough oil to go round for all transport energy needs.
Andrew Cox, Texaco's manager of equity distributor sales for Europe
  (Photo:  )

Regent Street

the sight of the REGENT BRAND may bring back memories to anyone around in the ‘60s. But now, after more than 30 years off the road, the familiar red and blue signage – which was phased out by Texaco in the late ‘60s – is making a comeback.

Lasting impression

Although keeping your site in full working order has to be at the top of your list of priorities, important maintenance is being neglected by many retailers, according to equipment and maintenance companies.

Bagging extra snacks

Never has the snack market been more competitive. Not only do the crisp and salty snack manufacturers have each other to contend with but they also have to tackle competition from other categories. And it’s everywhere – from hunger-busting chocolate bars to filling smoothie drinks; from calorie-counted salads to calorie-laden pies and pasties.

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Weekly retail fuel prices: 14 October 2019
RegionDieselLPGSuper ULUL
East132.12139.79127.55
East Midlands131.62139.76127.57
London131.82140.67128.38
North East131.03141.66126.72
North West131.3657.70141.67127.65
Northern Ireland129.55131.90125.63
Scotland132.15138.51127.55
South East132.5757.90140.14128.33
South West131.8867.90138.74127.41
Wales131.2464.90135.72126.82
West Midlands131.33140.68127.66
Yorkshire & Humber131.0784.90140.64127.33

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When a major car manufacturer like Ford predicts that sales of its electrified cars will outnumber petrol and diesel models by 2022, does that ring alarm bells about the possible speed of change for forecourts?

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