Around 2,000 companies from across the UK are expected to take part in National Customer Service week, which will run from October 5-11.

Organised by the Institute of Customer Service, the aim of the week is to recognise the achievements of customer-facing staff.

Activities will include job swaps between management and customer-facing staff, talent shows and the chance for customers to nominate their customer service champions.

Retailers interested in finding out more should log onto www.national-customerserviceweek.com