The Tokheim Eye forecourt security and retail management system, launched in the UK last year, has been installed at George Hammond plc’s refurbished Deal Services site on London Road in Deal, Kent. The BP-branded facility had been closed for a 20-week major refit that included new pumps, tanks, telecoms infrastructure and the building of a Spar convenience store of just under 3,000sq ft, which incorporates an in-store bakery, hot food-to-go and a Costa Express.

Metro Security, Tokheim’s international partner for the full range of Tokheim Eye systems, was commissioned to supply and install the solution, which brings pumps, payment and imagery equipment together, offering a variety of opportunities to combat on-site shrinkage and a range of other theft-related losses.

Additional functionality is provided by Tokheim Eye’s operational management features, which help improve efficiency, boost revenue and assist with staff training.

Deal Services manager, Simon Aubrey, explained that 24 IP-addressable cameras now monitor the external forecourt area and internal convenience store, including the back-office area and cashier payment points.

With 16 staff working on site, Tokheim Eye assists them in handling risks including accidental and deliberate drive-offs. Simon noted that a repeat offender was reported to local police after targeting forecourts in the area using different vehicle licence plates.

The system has additionally been interfaced with the Dover Partnership Against Crime website, which has already allowed Simon to upload images of a youth stealing items from the store.

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