It was only a couple of weeks ago that Zapmap revealed MFG is one of the better rapid chargepoint providers, and the firm has now detailed that Raw Charging and Connected Kerb are the best-rated firms where slower charging is concerned.
The two firms share the honours of topping Zapmap’s customer-service ratings, with scores of 3.5 out of five, though each occupies a different place in the sector.
Raw focusses on chargers at retail, hospitality and leisure locations, as seen in its recently opened shopping-centre hub, whereas Connected Kerb, as the name suggests, installs and manages roadside sockets.
Connected Kerb has 6,280 chargers at 1,478 locations and recently secured £65m from the government’s National Wealth Fund and Aviva Investors. Raw Charging, meanwhile, has 806 chargers at 304 locations, and counts National Trust and Merlin Entertainments among its clients.
Zapmap highlights that lower-powered plugs, which typically dispense electricity at 7-22kW, make up around 80% of the UK’s chargepoint infrastructure, with 69,000 chargers. The chargepoint mapping firm said customers praised Raw and Connected Kerb for reliability, ease of use, value-for-money, customer service and payment options.
Zapmap’s chief executive, Melanie Shufflebotham, says that while “larger, higher-powered networks often capture the public charging infrastructure limelight”, firms that run roadside and destination chargers “can provide a robust alternative to home charging”.
Chris Pateman-Jones, Connected Kerb’s chief executive, comments “This award is a testament to the councils, partners and drivers who trust us every day, and to the teams working tirelessly to build Britain’s EV future.”
Raw’s chief executive, Jason Simpson, says “This recognition is a testament to our fantastic host partners and the hard work and dedication of the entire RAW Charging team.”
