Who could have known that since our last report the world would face such huge challenges in the year to come? However, the fact that forecourts were designated as ‘essential businesses’ has seen them play a vital role in keeping the country running with food and fuel and their role in everyday lives elevated to new levels. The efforts of many top independents was highlighted as they kept certain facilities open for key workers, provided free food and drinks, and offered help and support for the community through charitable campaigns and setting up home delivery services.