Forecourt Trader - 30 years at the heart of the fuel retailing community

Istobal's Virtual Assistant picks up Spanish trade fair's innovation award

Istobal has won an innovation award for its Virtual Assistant to help customers with car wash selection. The award was presented by the organisers of the Motortec Automechanika trade fair in Madrid.

The Virtual Assistant is intended to facilitate wash program selection for customers and reduce selection time by 50%.

Utilising user-centered design (UCD) and an algorithm, Kate and Robert the virtual assistants help customers choose the wash program that best suits their needs based on the vehicle's condition.

This system is designed to improve customer thoughput at the car wash, to enhance profitability.

The Spanish company also launched its latest solutions at Motortec including the new M'NEX32 rollover with more features and optional extras. The new rollover is designed to provide thorough cleaning as well as a "rewarding user experience" with LED lights and screens, the Infinite Mousse Arch and a new dosing system for less waste.

01299 826967www.istobal.com/en/

Want more stories like this in your inbox?

Sign up for our FREE email newsletter

My Account

You are not logged in.
  • Weekly
    Retail
  • Weekly
    wholesale
  • Daily
    Average
Weekly retail fuel prices: 2 October 2017
RegionDieselLPGSuper ULUL
East120.5363.90127.17119.00
East Midlands120.03127.76118.80
London120.3757.90128.81118.85
North East119.80129.71118.46
North West120.19127.87118.63
Northern Ireland119.22125.23117.53
Scotland120.2463.80126.78118.50
South East120.7259.90129.39119.48
South West120.39128.00119.02
Wales120.0459.90126.47118.61
West Midlands120.0865.90128.12118.84
Yorkshire & Humber119.73127.02118.57

Most read

As many forecourt operators continue their quest for expansion - driving up forecourt prices - could you be tempted to sell your business?