Forecourt owner Nandan Kumar, who has two sites in Peterborough, has doubled the turnover in one of his stores since embracing the new-look Mace Express. Nandan’s success coincides with news from Palmer & Harvey McLane’s symbol division that the number of Mace Express members is up 20% on last year to 200. In addition, 50 outlets have been rebranded with the new-look fascia which was introduced earlier this year.
Nandan’s Little Hampton Service Station has undergone a complete refurbishment in the past six months so it features the new Mace Express fascia and Vision, the group’s top-tier internal refurbishment scheme. The refit included a store extension plus the installation of wooden flooring, counters, shelving and ceilings.
The manager at Little Hampton, James Townsend, said: “The forecourt has become a modern, clean and more inviting place to shop and we’ve noticed a difference in our customer profile since the work was carried out. The turnover has risen to £18,000 a week – double the takings of before.”
P&H prides itself in providing an on-going service via a network of sales developers who visit sites on a regular basis. Said James: “Our developer was with us from the beginning and spent a good three days with us merchandising and planning the store. I was very impressed – he really mucked in. His help meant that we were up and trading within four days of the refit.”
He added that he enjoyed working with P&H because of the flexibility the company allowed.