All Awards articles – Page 9
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Best Forecourt Loo
Awards host Brian Conley (left), and Asif Ayub, managing director of Fast Trak, present Susan Ferrall with the award for Best Forecourt Loo. Over a million people pass through the Green Welly Stop Filling Station each year and almost everyone will use its toilets. The company’s aim is always to ...
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Best Forecourt Innovation
Awards host Brian Conley (left) and John Pattison, brand director from Londis (far right), present Jonathan Tout and Zena Bishop with the award for Best Innovation. The team at Tout’s decided to bring the Nailsea Store up to the standard of its flagship site at Langford, but did not have ...
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Best Hot Beverages Outlet
Awards host Brian Conley (left), and Tim Warner, head of sales at Costa Express (right), present Geoff Johnston on behalf of David Heenan with the award for Best Hot Beverages Outlet. The owners have put a great deal of thought into how the store works for the customer in both ...
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Best Site Manager
Awards host Brian Conley (left), and Stuart Cufflin, transport and retail contracts manager at Jet, present Jan Hawthorne with the award for Best Site Manager. Mill Lane is situated in a high crime area and Jan’s approach is not to tackle one site issue at a time but to tackle ...
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Best Soft Drinks Outlet
Awards host Brian Conley (left), and Amy Burgess, trade communications manager from Coca-Cola European Partners, present Sarah Spafford with the award for Best Soft Drinks Outlet. The site offered an excellent and well-presented range of chilled colas, juices, sports and energy drinks, adhering to the strict disciplines required for successful ...
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Best Valeting Facilities
Awards host Brian Conley (far left), and Kevin Pay, managing director of Wilcomatic (far right), present David Penny and Vicky Hennessy with the award for Best Valeting Facilities. The recently refurbished valeting centre at Penny Petroleum Seamer Road offers the latest in wash technology and introduces the new image of ...
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Best Oil Company Initiative
Awards host Brian Conley (left), and Blake Gladman, research and insight director of Him, present Stuart Cufflin of Jet with the Highly Commended Award for Best Oil Company Initiative. Last year Jet announced a commercial and brand partnership with Spar UK as a key addition to its convenience strategy, giving ...
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Best Oil Company Initiative
Awards host Brian Conley (left), and Blake Gladman, research and insight director of Him, present SB Prasad of Essar Oil UK, with the award for Best Oil Company Initiative. Essar has embarked on a strategy to be part of the UK’s fuel retail sector, promoting itself as a reliable partner ...
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Motorway Services
Awards host Brian Conley (left), and Ramsay MacDonald, Gulf retail director (right), present June Fessey with the award for Best Motorway Services. Corley Services is the flagship of a multi-million pound investment by Welcome Break to upgrade the fuel and retail offer, and shopping experience for its many customers. The ...
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Join the battle royal
The Forecourt Trader of the Year Award will be presented at a glittering ceremony at the London Hilton Hotel, Park Lane on Thursday, September 15, along with many other awards, which recognise the high standards of operation in the fuel retailing sector. But as the nation dusts down its flags ...
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King of the road
This month sees the launch of the Forecourt Trader of the Year Awards 2016. Celebrating its 20th birthday this year, the awards have long been established as the showcase for the petrol retailing industry recognising and rewarding those businesses at the leading edge of their profession that continue to thrive ...
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Best oil company initiative: winner
Listen. Analyse. Act. This is the premise of Shell’s successful Tell Shell: UK Voice of the Customer programme. The aim of the initiative was to increase customer satisfaction. Customer feedback was gathered through the use of Tell Shell cards, newsletters and voice-of-the-customer analytics. Shell used it to create a Customer ...
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Best oil company initiative: highly commended
Jet believes its heritage is one of its greatest strengths and so wanted to celebrate its 60th anniversary in style. The oil company therefore devised a 12-month programme of activity with the aim of increasing footfall to its dealers’ sites; raising awarness of the Jet brand; engaging with customers via ...
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Best motorway services
Gloucester Services on the M5 is a motorway services area like no other. It has two aims: to make local, quality food accessible and affordable, and to inject investment back into the surrounding community. So, instead of the usual franchises and fast food outlets, visitors find a farm shop stocked ...
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Best valeting facilities
Highworth Filling Station’s state-of-the-art Aquashine-branded valeting area offers customers a car wash, two jet washes, two vacuums and two air water towers. All staff at the Wiltshire site have been trained in all of the Aquashine facilities, with a couple being championed as experts. Staff have been equipped with a ...
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Best forecourt fuel brand
For the Best Forecourt Fuel Brand award, shopper research specialist HIM analysed the responses from more than 2,000 forecourt customers to discover which forecourt fuel brand they rated the highest. The customers were asked to rate the fuel brands against five main criteria: price value for money fuel quality service ...
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Retailer champion
he Westmorland Family’s managing director/finance director Laurence King beat off stiff competition from Peter Bellini, Clive Sheppard, David Penny, Sharad Raja, and Raj and Aziz Patel to be named Forecourt Trader’s Retailer Champion. The special award was supported by the principal sponsor, Certas Energy, and was voted for by Forecourt ...
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Finest forecourts
This month we focus on the West Country and Wales, London and the South East and three more specialist category winners west country & wales: up to 4mlpa GH Lunn & Son has been trading in Weare in Somerset since 1926, but a lot has changed since then. Although in ...
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Sites to be seen
We catch up with more Forecourt Trader of the Year 2015 regional award winners as well as three from the specialist categories midlands: up to 4 mlpa Bought by the Cheema family in December 2013, Malcolm’s Stores Nisa Local in Coventry has benefited from substantial investment and development. Coupled ...
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Premier performers
scotland: up to 4 mlpaPenny Petroleum’s Auld Brig Filling Station in Alloa, Clackmannanshire, is open 24 hours a day to meet the needs of all its customers, including truckers.The Londis-branded shop is well known for its Costa Coffee offer and Country Choice hot food area, which has recently been revamped ...