All Awards articles – Page 12
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Shooting for the top
It’s time to compete for the most prestigious trophy in your field, to prepare your team and ensure you have the right tactics to be a worthy winner. The Forecourt Trader of the Year Award will be presented at a glittering ceremony at the London Hilton Hotel, Park Lane on ...
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Leading the field
This month we’re kicking off the launch of the Forecourt Trader of the Year Awards 2014. The awards are the showcase for the petrol retailing industry recognising and rewarding those businesses at the leading edge of their profession that continue to thrive in an increasingly competitive world.The awards are ...
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Cornish site wins top loo prize
Bodmin Moor Services in Cornwall, owned by Top 50 Indie the Chartman Group, was the winner of the UK’s Best Forecourt Loo 2014. The award was presented at this week’s National Convenience Show at the NEC by James Hayfield, sales director of the campaign’s sponsor, RS Sales & Distribution. Chartman ...
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Spreading best practice
Oil Company initiative: certas energyCertas Energy won the Oil Company Initiative award for its SuperStation competition. SuperStation was introduced in 2012 with three main objectives: reinforce the retail credentials of the then GB Oils as a relatively new supplier within the marketplace but one with ambitious plans for growth; signal ...
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Best Site Manager - sponsored by Him
Staff who nominated Jonathan Fraser of Frasers Budgens in Yarnton for the Best Site Manager award said his love of the shop was infectious, so much so that it rubs off on them.Sarah Clacher, who works in the Subway on the Yarnton site, says staff all feel valued and important."Jonathan’s ...
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Winners’ circle
West Country & Wales: 2.5mlpa plusThe new-to-industry Budgens Marlborough site hit the ground running by gaining publicity from a Dragon’s Den-style evening. This saw charities pitch to win a share of £6,000. Fraser’s Retail group operations manager, Mark Wilson, says: "Over 200 locals turned up so it was the perfect ...
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Best Food-to-go Outlet - sponsored by Rollover
You name it, and Euro Garages’ Calder Park Service Station has got it when it comes to food-to-go. There’s a Starbucks, which has a dedicated drive-thru lane that’s a big hit with busy commuters. The Spar store includes a Subway which, as well as conventional seating, has an adjoining lounge ...
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On the map
Midlands: up to 2.5mlpa In 2012, family-run Hockmeyer Motors in Holdingham, Leicestershire took a huge leap by turning its back on 40 years of car sales knocking through into the car showroom and extending the Spar store to 2,100sq ft. Rachael Hockmeyer (pictured) says before making the decision, the family ...
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Specialist Categories: Best Customer Service - sponsored by Greenergy
Personal service is oft quoted as the thing that sets independent retailers apart from the ’faceless’ grocery multiples, and that’s certainly true at David Charman’s Parkfoot Garage in West Malling, Kent where customers are definitely ’king’. David says the company strives to look after its staff, many of whom have ...
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Nominate your loo for award
It’s time to whip out those loo brushes and polish up your pans, because the competition to find the nation’s best forecourt loo is back following its successful launch last year, sponsored again by janitorial supplies specialist RS Sales and Distribution. The competition will again run via a Facebook campaign, ...
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Best of the bunch
scotland: up to 2.5mlpa D avid Penny, managing director of Penny Petroleum, says he’s delighted that the firm’s Auld Brig Services in Alloa was once again recognised at the Forecourt Trader Awards. He says: "It is thanks to the dedication from site staff and management that the high standards set ...
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Best site with a licence to sell alcohol - sponsored by heineken
The Hickson family took over the Spar/BP service station in Birchwood, Lincoln, just two and a half years ago. It was a knock-down rebuild and right from the start, the family made the decision that the 2,600sq ft Spar store would focus on its off licence offering. Managing director, Phil ...
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Golden opportunity - Boost your chances of success at this year’s Forecourt Trader awards with our advice and top tips on how to enter
A golden moment to treasure? It could be yours this year if you enter our awards and see how you measure up against other service stations in the race for the industry’s gold standard the Forecourt Trader of the Year Award. It will be presented at a glittering ceremony at ...
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Driving to the top
We’re at the starting grid for the launch of the Forecourt Trader of the Year Awards 2013. The awards are the showcase for the petrol retailing industry recognising and rewarding those businesses at the leading edge of their profession that continue to thrive in an increasingly competitive world. The awards ...
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News
Best Hot Beverage outlet - Costa Express
Having a member of staff dedicated to the hot beverages category is the key to a successful coffee offer, says Lauramay Castle, who manages Moto’s Leigh Delamere east-bound forecourt on the M4 in Chippenham, Wiltshire. "Costa is such a big name and we have to live up to expectations and ...
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Best site Manager - torex
There are lots of things that make a successful forecourt manager but attention to detail is one of the main ones, says Jason Tamplin, who manages Symonds Forecourts’ Budgens of Wells in Somerset, the overall winning site in the 2012 awards. "You have to run the business like it’s your ...
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Best Forecourt Loo 2013
Never mind how slick your convenience offering is, do you know that toilets are the number one irritant to customers when it comes specifically to the forecourt shop, according to Palmer and Harvey/Him! research?To try and turn this rather unsavoury view into something more positive, Forecourt Trader, in conjunction with ...
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Style and substance
Beauty is always in the eye of the beholder but there’s no disputing the stunning design of Brobot Petroleum’s flagship Southern Gateway site in Corby, Northants. Indeed so stunning is the entire site, that it picked up the Best Design and Development accolade at last year’s Forecourt Trader of the ...
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Master stroke
west country & wales: 2.5mlpa plus Budgens of Wells in Somerset is not a forecourt to rest on its laurels. Having been named Forecourt Trader of the Year 2012 after scooping the award for Best West Country & Wales site in the 2.5mlpa plus category, as well as the manager ...
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Best customer service
Customer service at Red Tiles Service Station in Durham, which came out on top in the Best Customer Service specialist category, is all about personal attention and interaction with shoppers, says area manager Tony Middleton. The site is located on the outskirts of Durham close to a couple of villages ...