All Columnists articles – Page 18

  • Analysis

    Chris Hunt: UKPIA director general

    2014-02-11T00:00:00Z

    Stepping into a New Year calls for reflection and 2013 was a momentous one for our downstream oil industry. UKPIA hit the ground running in 2013 with a joint publication with the RAC Foundation, by Ricardo-AEA, ’Powering Ahead: The future of low-carbon cars and fuels’. This incisive report ...

  • Analysis

    Merril Boulton: Major frustration

    2014-02-11T00:00:00Z

    The major oil brands have come in for a bit of flack in this issue and you sense that the balance of power is shifting. The consistent message from independents is that they’re just not getting the kind of service that they need to develop their businesses. They’re very ...

  • Analysis

    Shop Talk with Tracy West

    2014-01-13T00:00:00Z

    Happy New Year to you all let’s hope it’s a good one! It’s always difficult to predict the future but, at this time of year, industry people are falling over themselves to give it a go. Take Sainsbury’s, for instance, which has said shoppers are better than ever at finding ...

  • Analysis

    Kevin Eastwood: BOSS executive director

    2014-01-13T00:00:00Z

    How many times can a motorist fill up, claim to have left their method of payment behind, promise to pay within a week but then fail to do so? Once, possible, twice, doubtful, three times or more suggests treatment for Alzheimers or they’re behaving in a dishonest manner and should ...

  • Analysis

    James Lowman: chairman ACS

    2014-01-13T00:00:00Z

    There is a growing consensus that radical change to the business rates system is required. We have been arguing for a long time that if the government wants to see businesses investing and creating jobs, then it has to take clear steps to reduce the costs that stand in its ...

  • Analysis

    Merril Boulton: 2014 - positive signs

    2014-01-13T00:00:00Z

    And so another year begins, and apart from the rather bleak weather there’s definitely an increasingly positive feel coming from the industry as we head into 2014. Yes, it’s still very tricky and competitive out there, and it’s certainly no time to relax the strict disciplines and practices learned in ...

  • Analysis

    Shop talk with Tracy West

    2013-12-04T00:00:00Z

    It’s that most wonderful time of the year Christmas, of course. And, as an independent retailer, it’s your time to shine. Really play up to your strengths as an independent. You and your staff know a lot of your customers by name so, even though you’re busy, make sure ...

  • Analysis

    David Charman - Chairman CWA

    2013-12-04T00:00:00Z

    As we enter the money months of car washing, take time to reflect on what has happened within our industry over the past few years. The UK is a highly mechanised mature economy and yet a few years ago, with mass immigration, the wash industry entered a cycle, returning ...

  • Analysis

    Brian Madderson - Chairman PRA

    2013-12-04T00:00:00Z

    We all remember the ’panic buying’ in late March 2012 when there was the prospect of industrial action by Unite tanker drivers that could have interrupted fuel supplies to forecourts across the UK. This situation had been inflamed by ill-judged advice from a Cabinet Minister that encouraged motorists to stock ...

  • Analysis

    Merril Boulton: Signs of a lively and prosperous 2014

    2013-12-04T00:00:00Z

    We may be hurtling towards the end of the year, but there’s no sign yet of a quiet night in by the Christmas tree for the likes of Brian Madderson, and the industry’s new best friend Alan Powell, the tax expert who is described as having successfully challenged the government ...

  • Analysis

    Peter Harding - Retail technology consultant

    2013-11-08T00:00:00Z

    Question. Where should the site manager/operator spend most of their time? Answer. In the shop, looking after customers and ensuring that stock levels are correct and that the store is well merchandised, promotions to the fore. This is one view of the retailing concept. Never before has ’retail is ...

  • Analysis

    UKPIA: Christ Hunt

    2013-11-08T00:00:00Z

    As I write this column the focus of our attention has been on the uncertainty about the future of the Grangemouth oil refinery in Scotland. Fortunately this has been resolved, as the loss of Grangemouth would have posed significant consequences for fuel supply in Scotland. The agreement should open ...

  • Analysis

    Merril Boulton: Duty deferment - a game changer

    2013-11-08T00:00:00Z

    The Regeneration Forum hosted by the PRA last month, was extremely illuminating and not just in terms of the information aired, particularly the presentation about duty deferment (of which more later). But it was also notable in showing what an uphill struggle organisations like the PRA have in getting ...

  • Analysis

    Shop Talk with Tracy West

    2013-10-07T00:00:00Z

    Sometimes it would be nice to know what the future holds. Whether the recession is well and truly behind us, for example, or even what the weather will actually do. In its 2013 Local Shops Report, the Association of Convenience Stores (ACS) includes a section on the future. ...

  • Analysis

    Merril Boulton: Leading by example

    2013-10-07T00:00:00Z

    Firstly, many congratulations to all the finalists and winners at last month’s glittering awards ceremony (full report starts on page 45). Particular praise goes, of course, to this year’s Forecourt Trader of the Year winners, Zuber and Mohsin Issa of Euro Garages, who were too modest to come up on ...

  • Analysis

    Kevin Eastwood - BOSS executive director

    2013-10-07T00:00:00Z

    Criminals who operate on UK forecourts come in all shapes and sizes, from individual drive-off offenders to organised gangs who steal fuel in bulk. At BOSS we recognise the need to match these shapes and sizes to have a strong deterrent effect or, failing that, to identify, apprehend and bring ...

  • Analysis

    Shop talk with Tracy west

    2013-09-02T00:00:00Z

    I’ve been doing one of my favourite work things lately, which is going out and about visiting convenience retailers and I’ve seen some fantastic stores and brilliant products. As I write this, I am chowing down on some Cherry Madeira cake, which is delicious. It’s a great big slab ...

  • Analysis

    David Charman: chairman CWA

    2013-09-02T00:00:00Z

    The summer has been kind to forecourt operators this year. Blasting sun and hot temperatures have meant that our sites have been a magnet for drinks, ice creams and BBQ necessities; but have the standards at our sites been enough to interest and keep customers interested in all aspects of ...

  • Analysis

    Shop Talk with Tracy West

    2013-07-10T00:00:00Z

    Like most other retailers, I suspect you are running lots of offers in your store. The thinking goes that the cash-poor, so-called savvy consumer is always looking for a bargain. But, and it’s a big but, new research says that perhaps there are just too many products being promoted which ...

  • Analysis

    Surprising development

    2013-06-04T00:00:00Z

    Well, what a pleasant surprise for a change. Just when the industry was going about its business and had given up expecting any kind of assistance in ensuring fair trading, up popped a European Commission inquiry into alleged oil-price fixing (see News Extra, page 10). How did we know? ...