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Analysis
SHOP TALK: Counting down to Christmas
I don’t know about you but I was amazed by the number of households that had ‘gone early’ with their Christmas decs this year.
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Analysis
COMMENT: Supermarkets and the petrol stations: it’s complicated
The supermarkets have had an interesting history with petrol stations the UK.
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Incentive needed to get hydrogen transport going
Fuels Industry UK says take-up of hydrogen for transport has been disappointing and that incentives are needed to ensure the environmentally friendly technology fulfils its potential.
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SHOP TALK: What do Deadpool and Greggs have in common?
This week, in my inbox, I received Greggs’ interim results – and I immediately thought of Ryan Reynolds. I know I had very recently seen his film Deadpool vs Wolverine (which is excellent, by the way) but even so….then I twigged.
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SERVICE CENTRE: Refusing cash and banning customers
In this month’s Service Centre I talk about turning down cash and kicking customers out, which may sound contraindicated in your line of work but sometimes it’s the only way.
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SHOP TALK: They score, you score
If you don’t like football or politics, now really isn’t your time.
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MONEY TALK: Promises, promises…
The general election campaign that we’ve endured for the last few weeks has at times seemed rather ‘odd’, compared to many that have gone before, but the one thing that hasn’t been any different is that every politician from every party has been making lots of promises.
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SHOP TALK: Hands up who likes avocados
I don’t know much about avocados; but I do know that I don’t like them.
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MONEY TALK: Who is to say how much profit a retailer should be making on any product and that includes fuel?
Another day, another claim about the petrol retailing industry ‘ripping off’ consumers. It’s especially annoying when it comes from an organisation whose own customers, or former customers, have repeatedly bemoaned ever rising prices and falling standards of service over the past 20 or more years, but that’s another story.
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COMMENT: Is the Criminal Justice Bill all washed up?
Wednesday’s announcement of a snap General Election – on July 4 – took a lot of people by surprise but it also led to uncertainty over the future of pending legislation.
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ANALYSIS: Where next for EG as target date to sell forecourts to Zuber Issa approaches?
Is Zuber Issa edging closer to a deal to buy what is left of EG Group’s UK forecourt network, in a move that – depending on your perspective – could either simplify or complicate further the tangled corporate empire he oversees with his older brother Mohsin?
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MONEY TALK: Is this the end of line for news and magazines?
It was interesting to read that Shell is the latest major retail group to confirm that it is discontinuing the sale of magazines in its forecourt shops; not least because I can’t recall seeing magazines in any of the forecourt shops that I’ve been to in quite a while.
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SHOP TALK: What a waste
Figures around food waste are astonishing. According to businesswaste.co.uk, over one-third of all food produced globally gets wasted.
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COMMENT: Changing nature of the forecourt
A growing number of countries are identifying their official phase-out dates for the sale of petrol and diesel cars.
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PIT STOP: Warwick Road Service Station, Kenilworth, Warwickshire
Our mystery motorist on a mission visits SGN’s Warwick Road Service Station in Kenilworth
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SERVICE CENTRE: Having the energy to fight. How a forecourt operator was bumped from one costly tariff to another by YU Energy
Johnny Srikrishna, who owns Ashdene Service Station (Shell/Budgens) on the A21 near Etchingham in East Sussex, has a considerable bone to pick with YU Energy.
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MONEY TALK: Retail crime – it’s time for forecourt operators to have a fundamental re-think
It’s an expensive, persistent and growing issue affecting forecourt operators and their staff: crime – whether we’re talking shoplifting, drive-offs or no means of payment (NMoP). But does it have to be this way?
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TECH TALK: Government ‘fuel finder scheme’ must be designed to benefit motorist
Fierce competition between forecourts has long been the most effective way to ensure low prices for motorists.
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COMMENT: As the PRA welcomes supermarket membership - how times have changed!
Time was when the mere mention of the term ‘supermarket’ - or ‘hypers’ as they were unaffectionately referred to by many - would spark an eye-rolling, frothing rage among long-suffering fuel retailers.
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SHOP TALK: When the computer says no!
The availability of Amazon’s Just Walk Out technology at Gridserve’s new Gatwick site got me thinking about how you were all getting on with your self-checkouts. Are they saving your staff time and you money?