All Analysis articles – Page 10
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AnalysisMONEY TALK: Looking forward to a brighter 2021?
Finding any ‘good news’ for most of the past 12 months has been the triumph of hope over expectation.
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AnalysisFear of running out drives Christmas grocery sales
Earlier this month, I got the usual ‘festive’ email from Businesswaste.co.uk calling for a ban on Christmas dinner.
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AnalysisPITSTOP: Mystery motorist on a mission: Rontec Gateway, Leeds
Mystery motorist on a mission: Rontec Gateway, Leeds
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AnalysisSERVICE CENTRE: Problems with an AdBlue installation; a retailer on the look out for an EV charger supplier; and Christmas is coming…
Nozzle up the spout and it’s no joke That might be a punning headline but the story is anything but funny. Danyal Shoaib got in touch from Hylands Service Station at Great Bookham in Surrey, to say that he had an issue with Tokheim (TSG) that had ...
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AnalysisMONEY TALK: Pat on the back for petrol retailers - the unsung heroes of 2020
The petrol retailing industry should give itself a pat on the back for being among the unsung heroes on the frontline in 2020
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AnalysisANALYSIS: Electric shock - how will the ban on new petrol and diesel cars in 2030 affect the forecourt sector, and can it be achieved?
In one sense it came as no surprise when the UK government finally confirmed its decision to ban the sale of new cars and vans with internal combustion engines (ICEs) from 2030 (although some hybrids have until 2035).
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AnalysisThree cheers for forecourt retailers: Tracy West, retail commentator
Three cheers for the forecourt retailers who have really gone out of their way to help customers during the lockdowns. Of course, many are simply doing the things that they’ve always done but have found a whole new audience thanks to more people shopping locally.
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AnalysisService Centre: Jac Roper on taxing times and contingency plans for Brexit
We had a great puzzle over this one. As it concerns VAT it didn’t take much to confuse me – I am an admitted numpty when it comes to sums and I’ve been labelling it that Very Awful Tax for yonks.
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AnalysisShop Talk: Good customer service is even more crucial now
I believe that customer service is one of the most important parts of retailing. Of course, availability and price are vital too, but customer service is the one thing that really leaves an impression on me.
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AnalysisMoney Talk: EG and BP news awash in Covid tsunami
It really, really would be great to be able to look at business and finance events other than the obvious one that’s dominated the year. Take for example the recent announcement that the founders and joint CEO’s of EG Group (the Issa brothers) have just bought Asda from Walmart.
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AnalysisService Centre: Jac Roper celebrates 25 years helping you out
Jac Roper on a rusty pump issue; password problems and cowboy rating firms
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AnalysisLegal advice: Changes in working practices and what the ‘new norm’ might look like
Our ‘legal doctor’ Robert Botkai discusses changes in working practices and what the ‘new norm’ might look like
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AnalysisPRA safety warning over EV charger plan
As pressure grows to ban sales of new internal combustion engine and hybrid cars by 2030, the PRA has injected a note of realism about EV chargers on forecourts.
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Analysis
Service Centre: Jac Roper on drive-offs, delivery problems; and crowdfunding success
We, the retailers, are stuck in the middle as police would not take any action and at the same time we cannot get anywhere with DVLA to obtain the car owners’ details. But there is a middle way which has proven very effective in the past.
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Analysis
Service Centre: Jac Roper talks to retailers about their recent trading experiences
Things are finally looking up… When I first spoke to Hassan Mohammed a month ago, at peak Covid-19 pandemic, he told me: “Things are hard at the moment because while fuel sales have taken a nosedive, shop sales have gone up between 30-50% at both sites (Limes Service Station in ...
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Analysis
Fuelling the front-line services
Petrol filling stations up and down the country have helped to keep the nation’s emergency services working during the coronavirus lockdown, despite facing some major challenges. Keeping sites open has been vital to provide the fuel for emergency service staff to get to work, and to maintain deliveries to hospitals, ...
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Analysis
Stephen Marcos Jones: director general, UKPIA
As nations have been forced into lockdown due to Covid-19, we have seen the mightiest of governments, central banks and corporate titans laid low by a virus approximately 0.125 microns in diameter something so small as to be dwarfed by a red blood cell. While the virus is invisible, the ...
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Analysis
Tracy West: retail commentator
New Kantar data shows that grocery sales were £524m higher in April 2020 than they were in April 2019, as British consumers adapted to life under lockdown. But the number of trips to supermarkets during that time hit a record low of 14 (compared to 17 when it’s business as ...
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AnalysisService Centre: Jac Roper relates readers’ Coronavirus lockdown experiences
Turned upside down by Covid-19 Tom Dant, managing director of Lincolnshire-based Gill Marsh Forecourts, sent in the observation that everybody is finding that times are strange. He says: "For us our best- performing site is now our worst- performing site, and our worst site is now the best!" Fuel sales ...
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Analysis
Merril Boulton: editor
These strange and tragic times have sadly continued during a month that has seen oil prices fall to a negative position (see Argus Media column page 8) and the PRA’s chairman Brian Madderson face down "sickening" charges of profiteering levelled at fuel retailers (see News page 5). On the positive ...