A recent trial by VBi, retail and fuel management system specialists, has found that Outdoor Payment Terminals (OPTs) are popular with customers. Results showed that as awareness and confidence in the technology grew over a two-month pilot, average sales increased by 10%.
The trial in County Durham featured VBi’s Illumina 3000 OPT, with the standalone solution proving effective as a queue-busting device during busy hours. Peak times for usage were 6-7pm and early on Saturday and Sunday afternoons.
The OPT technology also enabled the test site – a rural forecourt – to offer a 24-hour service, without the safety issues of staff working all hours in an isolated location.