TLM Technologies has introduced a solution to integrate online delivery orders into its evoPOS EPOS software.
It claims its software is the first fuel and convenience EPOS to integrate and be approved by Deliverect, a solution that handles all online orders from delivery channels directly to the EPOS.
According to TLM this will ease a problem encountered by retailers who offer deliveries from one or more, such as Uber Eats, Deliveroo and Just Eat.
Traditionally, it says, stores need a tablet per delivery channel, with some retailers managing up to 10 tablets at a time, and delivery orders need to be manually re-entered at the EPOS which is inefficient and leads to mistakes. Many retailers also need to manage multiple different menus, which presents additional challenges.
Deliverect’s software solution brings together all online-order and delivery channels, such as Uber Eats, Deliveroo and Just Eat directly to the EPOS. This means there is no need for separate tablets, all orders go directly to the EPOS with no need for manual re-entry of orders, and central menu management saves time.
Goran Raven, director, at Raven’s Budgens forecourt, commented: “We’re looking to use Deliverect to streamline our Uber Eats and other delivery channels. It will be much more efficient to have orders going directly to our POS, to do away with the tablet and no longer manually re-enter orders on the POS. TLM’s evoPOS easily allows this two-way integration with Deliverect, which is one of the reasons we chose it.”
Emma Baillie, SMG Director, TLM technologies, commented: “We’re delighted to be the first fuel and convenience EPOS provider to partner with Deliverect. Being able to offer our customers hassle free delivery platform integration directly to their evoPOS is exciting and will keep our customers ahead of the delivery on-demand retail trend.”
Zhong Zhou, CEO and co-founder at Deliverect commented: “As part of Deliverect’s mission to help retailers of all sizes expand and thrive, we are excited to partner with TLM technologies and help convenience stores and fuel retailers reach more customers. This integration allows stores and fuel stations to easily manage their online orders from a single screen, increasing operational efficiency and staff productivity - while also encouraging repeat custom by facilitating an excellent customer experience.”
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