Topaz has launched a free ‘Topaz App’ which helps motorists find their nearest Topaz site from the network of more than 300 sites in Northern Ireland and Ireland.
A ‘running low on fuel’ feature picks up the driver’s current location via GPS and maps the route to the nearest Topaz site, and the mileage check facility allows motorists to calculate how much further they will be able to travel using Topaz fuels.
Special App offers will be available to users every month and new technology, exclusive to Topaz, means it will be easier than ever for customers to redeem them. The offers on the App contain QR codes which customers will be able to self scan at new customer-facing 2D scanners. The offers will change every month and customers will be notified through push notifications when new offers become available on the App.
The App also has a home heat locator which directs users to their nearest Topaz supplier or authorised dealer as well as a link to the AA Route planner and AA traffic feed.
Paul Candon, marketing and corporate services director at Topaz, said the company is focused on enhancing the customer experience. “Most of us have been there at some stage – you’re running low on fuel, traffic is backed up, the kids are going crazy and you’ve no idea where the nearest forecourt is. It’s no joke. This new Topaz App is all about using modern technology to make life a little easier for our customers. Whether you are running low on fuel, you are a Topaz Fuel Card user or you simply want a cup of our Fairtrade coffee, this App is for you,” he said.
“We have been listening to feedback from our customers and they put ‘site locator’ at the top of their wish list. But we wanted to go beyond that and develop an App which offers a host of services. Topaz is the only forecourt retailer to have installed new customer-facing 2D scanners and the company is excited about the potential they have for all types of transactions. We hope all our customers will download this App and use it regularly to enhance their driving experience.”
To launch the new App, Topaz is running a competition in which one lucky winner who signs up for the App will receive a ‘Golden Ticket’ for free Topaz fuel for a year. The winner will be notified through the App if they win.