Isle of Man retailer S&S Motors was named Forecourt Retailer of the Year at Palmer and Harvey’s annual Pro-retail awards last night.
Since joining Mace in November 2011, S&S Motors has seen an increase in profits of more than 50%. Owner Gill Spadoni (pictured left) strives to make sure her customer base is always happy, with the implementation of a new feedback quiz in-store.
Said Gill: “I was absolutely delighted to pick up this award. We knew we were down to the last five but really had no idea that it was going to go any further. The fact we won is a real honour and we will continue to work as hard as possible to make sure we remain the best.”
The Pro-retail Awards celebrate the outstanding retailers that are among its 20,000 strong customer base of CTNs, independents, convenience stores and forecourt shops.
The ceremony took place during the gala dinner of the Pro-retail trade show in Telford, Shropshire, and saw winners accepting their awards in front of over 1,600 people including TV star Mary Portas.