All Analysis articles – Page 13
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Analysis
Sunny outlook
Nearly one quarter of the players in the petrol retailing sector have shown unprecedented confidence about their prospects for the coming year, according to a new survey by financial publishers, Plimsoll. And with sales set to increase an average one per cent and profit margins likely to remain low but ...
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Analysis
Double standards
A new report claims forecourt customers can be categorised into increasingly divergent groups – price-seekers at one end and service-seekers at the other. They are driven by their differing needs and expectations, according to David Kurtz, director of energy analysis at Datamonitor, and author of a new report that takes ...
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AnalysisAll change
It’s all change at Total UK as Malcolm Jones is promoted to managing director and Marc Dagniaux takes his place as retail marketing director. The previous managing director, Gary Jones, has gone to Singapore to head up Total’s Asian activities. The new appointments were effective on October 1.“It’s a great ...
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Analysis
Inside track
Ever wanted to find out what makes your customers tick? Well, TNS is hoping to help the forecourt industry do just that with its new continuous panel service.By recording the till receipts gathered from 1,650 UK motorists, the TNS PetrolPanel service provides detailed insight into consumer buying habits of both ...
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AnalysisTrial and tribulation
Following the trial between Esso and more than 100 licensees, earlier this year (see Forecourt Trader, August issue), many of those involved are finding it hard to come to terms with the lack of resolution in the judgement.PRA director Ray Holloway is no exception. “One of the things this court ...
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Analysis
Judgement day
The retailers involved in the Esso trial have been left shattered and confused by last month’s verdict, which – after a prolonged build-up, gruelling two-month trial, and anxious three-month wait for the judge to make his decision – ruled against them on Tiger Tokens and hot fuel; and left ...
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Analysis
Back to the future?
The big oil companies will be out of shop retailing by 2010. It sounds a ludicrous statement considering the money many of the majors have been throwing at developing convincing c-stores on their sites. But that’s what Harris International Marketing (HIM) predicts for seven years’ time. According to the company’s ...