The news that police forces are questioning whether they should have to respond to fuel thefts (see page 10), coincides with Forecourt Eye announcing a partnership with a UK debt recovery specialist. The service is available to all petrol forecourt retailers from £15 per month.
Michelle Henchoz, Forecourt Eye sales and marketing director, commented: "Over 2,000 incidents have been assigned to our partner and they are in the process of pursuing all non-paid fuel payments.
"We offer the customer 28 days and multiple opportunities to settle their debt before we escalate the incident to our debt recovery specialists. The offenders are then offered a final chance to pay. If the offender doesn’t cooperate, then a decision is made to either hand the incident to the bailiffs or pass it to the solicitors who will take the case to court.
"In all cases Forecourt Eye captures photographic CCTV evidence, which enhances the ability for a successful recovery.
"Forecourt Eye manages all drive-off and no means of payment incidents from the moment they are submitted on the tablet device provided as part of their service. Forecourt Eye takes all the hassle away from the operator and proactively pursues offenders to recover debt."
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