Westomatic Vending Services is being relaunched with a series of customer-focused initiatives which it says are designed to improve customer service.
The changes include a fresh new logo and strapline, which reads ’The ultimate coffee house experience’.
There is also a new parts warranty scheme designed to cut paperwork and simplify accounts, with automated email notifications at all stages.
The company says a key part of the relaunch is its e-business strategy supported by a newly-designed website, including a new password protected customer area called WestoNet with a wide range of technical and product related resources to provide 24-hour support.
In addition, the company is shortly launching a new 12oz Sigma drink and a Coffee Tower.