Wincor Nixdorf will expand IT support services for Shell service stations to cover deployment and support of new site systems including forecourt controllers, point-of-sale, payment and back-office solutions.

This deal reinforces the relationship between Shell and Wincor Nixdorf that began in 2008 to design, build and implement a compliant and secure site automation solution covering hardware and software that meets Shell’s retail business requirements.

Wincor Nixdorf is providing Shell with services including global service management, central staging, complete service station site systems installation and ongoing support and maintenance. Wolfgang Kuenkler, vice president, services at Wincor Nixdor, said: "We are ensuring we supply Shell with a globally consistent delivery of site system solutions and support for service stations, through uniform and trusted processes and performance standards across all countries. Leveraging the breadth of our processes across our global service management and operations model allows us to improve service levels, standardise the supply chain and really deliver outstanding value to Shell."

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