Forecourts signed up to receive parcels from courier firm Evri will receive 25% less commission for handling some packages from April 5.
The reductions apply to ‘shop-to-shop’ parcels, which are bought from one store before being delivered by Evri to another, to which customers go to collect their packages.
The rate for receiving dropped-off parcels will fall from 20p to 15p per package, while the commission for customer collections will decrease from 25p to 20p.
The Federation of Independent Retailers national deputy vice president Craig Etchells, comments: “At the moment, we do not know how many of our dropped off parcels are classed as shop to shop because it is not broken down on our invoice.
“The decision by Evri to cut the commission on these sorts of parcel could mean a significant reduction in earnings for retailers.
“There is just as much work to do for the retailer as with any other dropped off parcel, whether it is a customer to customer or return parcel, while it takes even longer to process collections.
“Such a big reduction in commission is yet another kick in the teeth for smaller retailers like me and many of our members.”
