The Association of Convenience Stores (ACS) is urging retailers to familiarise themselves with the upcoming changes to the tobacco track and trace system.
From Monday 13 June retailers may receive an email from Dentsu about the transfer of the previous tobacco track system over to the Dentsu system.
Retailers will also receive a second email between 20 June and 1 July which will register their businesses on the new system.
ACS chief executive James Lowman said: “It is important that retailers are looking out for emails from Dentsu and that they familiarise themselves with the upcoming changes to the tobacco track and trace system to ensure that they can continue to sell tobacco products in their store.
“We have worked to provide retailers with guidance and support on the track and trace system since it was introduced in 2019 and will continue to help retailers during the transition to the new system.”
If retailers have accidently deleted the email and need to retrieve their information they can do so by contacting uktntsupport@dentsu.com.
More information about the system change, including a video briefing, is available on the ACS Member Portal here. If members have any questions about the upcoming changes, they can contact Daniel.askew@acs.org.uk.
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