Gridserve Electric Highway has upgraded all its chargers across the UK’s motorways in the space of 10 months.
Since June 2021, more than 300 medium-power Electric Highway chargers at over 130 motorway service areas run by Extra, Moto, Roadchef, Welcome Break and Westmorland, have been replaced by Gridserve, and now provide contactless card payment, 24-hour support and real-time status updates.
In addition to upgrading the medium-power chargers with the latest technology, Gridserve is also working to develop its motorway high-power charging provision.
It has started to deliver new high-power electric hubs, which consist of six or more high-power chargers, with three of these new sites operational today and a further nine under construction.
The Swansea, Exeter and Burton-in-Kendal electric hubs all now have chargers capable of speeds up to 350kW.
This month also sees the start of the roll out of a dual charging feature on the medium power chargers on the Gridserve Electric Highway. This enables multiple connectors to be used at the same time, on a single charger, doubling the number of cars that can charge at once at those locations.
Gridserve CEO Toddington Harper said: “As an early adopter of electric vehicles myself, the Electric Highway network played an essential role in enabling me to make the switch. However those days are long gone and Gridserve’s focus is delivering an EV charging network fit for purpose to support the mass-market transition to electric vehicles.
“Following us commencing the upgrades in 2021, within a matter of months the Gridserve Electric Highway achieved the highest customer satisfaction rating in the network’s 10-year history in Zap-Map’s consumer survey. Headwinds caused by global supply chain issues, manufacturing and transportation delays, compounded with new contractual issues to work through, made completing our upgrade plans more challenging than we had initially anticipated, so we are really pleased to be able to celebrate this milestone today.
“We’ve had great feedback from drivers on both the network upgrades and also on our new High Power Electric Hubs, which provide the best possible charging experience, and are already enabling more drivers to travel quickly and comfortably around the UK.”